Customer support

We’re committed to complete customer satisfaction

At Black Dog we strive to provide you the highest quality laboratory products and services, backed by unmatched customer support. Your Black Dog support team makes every effort to go above and beyond to ensure that your experience with Black Dog is a good one. We quickly respond to your phone and email inquiries, always providing fast, friendly and error-free service each and every time you call. Contact Black Dog Customer support for:

  • Product and service pricing
  • Product availability
  • Quotations
  • Order placement
  • Order and repair status
  • Scheduling service
  • Returns

A Black Dog representative is available to assist you Monday to Friday from 8:30 AM to 5:00 PM EST. You can also reach us via email 24/7 or submit an inquiry below:

Black Dog Customer Support
Phone: 1.919.602.5988
Fax: 1.919.848.1304

Business Hours:
8:30 AM to 5:00 PM EST